In 2020, mobile internet users made up 50.81% of total internet users. With the increase in smartphones, more and more people are shifting towards mobile internet usage and accessing online content through their mobile devices. If you don’t make your website mobile-friendly, chances are you will be missing out on quite a large number of visitors and potential customers.
Content optimization is not the same for mobile and desktop. If you don’t optimize your website, your bounce rate is going to shoot through the roof because visitors will just leave after seeing that you don’t have a mobile website. But if you provide them with an engaging mobile experience, visitors viewing your website on their phone will have a good experience and engage with your content.
If you use the same version of your website for your mobile and desktop, it decreases the chance that you will have conversions from mobile users. Mobile users lack patience and they would rather switch to another brand rather than trying to figure out how to navigate a website that is not responsive on their phones.
People are more oriented and loyal to your brand if you offer a good mobile experience for your customers and visitors. If your mobile website is difficult to navigate, you might lose your customers to competitors.
Over half of all searches at Google originate on mobile devices. There are over a billion mobile phone users and it is worthwhile to tap into this pool of potential customers.
The web and browsing objectives of mobile phone users are different from desktop or laptop users. This translates into their need of retrieving information in a quick and convenient manner. It has been shown that mobile users are more likely to shop and buy online as compared to desktop users. To allow users to make decisions on the fly, customize and optimize your website in such a way that mobile users can get easy access to all information and relevant links.
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